About Us

Our History | Our Qualifications | Our Commitment | Principals | Client List

Based in Ottawa, Ontario Canada, XIST has provided a broad range of information management, web and internet consulting services to public and private sector clients since the early 1990s.

Our History

  • We were part of the first generation of web site development in the early 1990s, helping to pioneer the creation of web services for large Government of Canada sites such as the National Library of Canada, Industry Canada, Justice Canada, Transport Canada, Citizenship and Immigration and Public Works and Government Services Canada, among others.
  • We were part of the second generation of public-facing web site development, redesigning information architectures, user interfaces, and rewriting content for web presentation.
  • We were a key resource in the National Library’s Digital Libraries Task Force, managing projects and providing expertise.
  • We continued into the creation and extended development of web site technologies for private-facing implementations such as large-scale intranets, extranets, and portal sites.
  • We were early developers of customized database-to-web applications, content management systems, as well as Microsoft Sharepoint and open-source content management systems such as Drupal and dotNetNuke. We continue to develop these systems, from small applications that integrate into larger content management systems, to entire web publishing systems.
  • Our knowledge and experience in web publishing led us deeper into user needs assessments, stakeholder consultations, site analysis and strategic planning to improve site usability, expand functionality, enrich content, and refine publishing models. We continue today to assist our clients improve the effectiveness of their sites and deliver services that are tailored to their target audiences’ needs.
  • Our background in library and information science was instrumental in the development, modification and integration of large-scale and bilingual controlled vocabularies, thesauri, metadata schemas, taxonomies and ontologies. These tools have become central components of effective web and enterprise content management.
  • We have continued to embrace emerging opportunities with Web 2.0 technologies and practices in social networking, folksonomies and social tagging, and engaging users in the read/write – participatory web of today.
  • We have been active in the planning and implementation of search engine optimization, site marketing and development of ad campaigns to increase traffic to web sites and connect content publishers with audiences.

Along the way XIST has helped organizations by providing consulting services on- and off-site for governance planning, communications strategy development, project management, computer programming, HTML conversion, graphic design, and multimedia development. If anything, XIST has proven to be an adaptable and versatile collection of consultants to assist organizations in most aspects of web publishing and information management services.

Our work has changed as the web has changed to keep pace with emerging technologies, trends, user needs and preferences. We continue to develop web sites from the ground up, however most of our work tends to focus upon smaller subsets of development to improve existing sites. For these kinds of projects our knowledge and experience of the big picture of web development is extremely beneficial:

  • user needs evaluation
  • information architecture
  • governance and publishing models
  • user interface design
  • metadata and controlled vocabularies
  • content design
  • programming and software architecture
  • search engine optimization and marketing

Our Qualifications

XIST consultants have formal education and proven experience in the fields of library and information science, computer science, graphic design, marketing and commerce. We are trained professionals on the latest technologies and processes with a rigorous dedication to continuously upgrade our skills, knowledge and expertise.

We track emerging technologies to critically assess their value and make informed decisions about their appropriate use, utility, and particular impact on information services.

Our Commitment

XIST is committed to continuously exceed our clients’ expectations by delivering services with a strong client-centered focus, technical competence, and a dedication to the professional values of integrity and objectivity. We promise every client consistent, high quality and timely service.


  • Chris Savage – One of the first Canadians employed in web development, an experienced project manager, information architect, senior designer, content developer and analyst. Formally educated in library and information science, computer science, fine arts, media and cultural studies.
  • Tim Wayne– A strong advocate for site accessibility and usability with over fifteen years experience as an information management professional. Combines strong critical thinking and communication skills with broad knowledge concerning metadata, intellectual property, governance models, and publishing standards. Formally educated in library and information science, history, media and cultural studies.
    See Tim Wayne Resumé
  • Terry Kuny – Over twenty-five years experience assisting organizations exploit opportunities through the appropriate and effective use of information technologies. Provides strong analytical, creative and humanist approaches to the application of technologies within organizations in areas such as strategic and project planning; development of information, business process and technical architectures; environmental scanning and critical assessment of trends, technologies, risks and opportunities for services deployment; developing and managing electronic services. Formally educated in library and information science, political science, and history.

Client List

Over the years we have worked with many Government of Canada departments and agencies, private sector, and not-for-profit organizations including:

  • Agriculture & Agri-Food Canada
  • Asia Pacific Economic Cooperation (APEC) Secretariat
  • Canada Revenue Agency
  • Canadian Air Transport Security Authority
  • Canadian Association of Special Libraries and Information Services
  • Canadian Centre for Management Development
  • Canadian Human Rights Act Review Panel
  • Canadian Industrial Relations Board
  • Canadian Institutes of Health Research
  • Canadian International Development Agency
  • Canadian Pharmacists Association
  • Canadian Transportation Agency
  • Carleton University
  • Centre for Chronic Disease Prevention and Control
  • Citizenship and Immigration Canada
  • Communications Canada
  • Competition Bureau, Industry Canada
  • Council of Federal Libraries Consortium
  • Currency Museum of the Bank of Canada
  • Department of Fisheries and Oceans
  • Department of Human Resources and Skills Development Canada
  • Department of Justice Canada
  • Department of National Defence
  • Digital Library of Canada
  • EDS Innovations
  • Engineers Canada
  • Environment Canada
  • Export Development Canada
  • Federal Labour Standards Review Commission
  • Global Health Research Initiative
  • Government of Canada
  • Health Canada
  • Heritage Canada
  • House of Commons
  • Immigration and Refugee Board of Canada
  • Indian and Northern Affairs Canada
  • Indian Residential Schools Resolution Canada
  • Industry Canada
  • Information Management Almanac
  • International Development Research Centre
  • International Federation of Libraries Association
  • Joint Learning Program
  • Levator Boatworks Ltd.
  • Library and Archives Canada
  • Library of Parliament
  • National Judicial Institute
  • National Library of Canada
  • National Museums of Science and Technology, Aviation, Agriculture
  • National Search and Rescue Secretariat
  • Natural Resources Canada
  • Nortel Networks
  • Office of the Auditor General of Canada
  • Ottawa New Edinburgh Club (ONEC)
  • Pay Equity Task Force
  • Privy Council Office
  • Public Health Agency of Canada
  • Public Service Commission of Canada
  • Public Works and Government Services Canada
  • Qikiqtani Truth Commission
  • Transport Canada
  • Treasury Board Secretariat of Canada
  • True Local
  • West Carleton Nordic Ski Club