- Strategic planning
- Information architecture
- User needs assessment
- Web design
- Project management
- Internet & intranet site development
- Web application development
- Programming and database development
- Web 2.0 service planning
- Content development
- Multimedia, video & audio
- Research & environmental scans
- Search engine optimization & Internet marketing
- Taxonomies, controlled vocabularies
- Library & metadata services
- Human resources & procurement
- Policy & governance
- HTML conversion
- CLF 2.0 implementation

