XIST researched online video standards and best practices. Using the results from the research phase of the project XIST converted existing videos on DVD to web appropriate formats.
Challenges met include:
- large file sizes
- end-users on multiple platforms
- evolving web standards (HTML 5.0)
- long-term file disposition and migration
XIST completed a project to analyze the uses, benefits and management issues related to the maintenance of controlled vocabularies for a large government department. This project included:
- thesaurus application review & environmental scan
- stakeholder consultations
- metadata and controlled vocabulary management
- application of controlled vocabularies in departmental applications
- search architecture for web resources
XIST provided services to evaluate content and file management solutions in an attempt to improve organizational file sharing and workgroup collaboration for DND.
XIST recommended Microsoft Sharepoint to help solve problems associated with file management and retrieval on shared network drives. The potential use for developing community of practice (CoPs) was examined.
XIST analyzed Web 2.0 services, technologies and practices for a Government of Canada department and outlined new opportunities that would support its core business activities. Research included interview sessions with staff, review of industry literature, and use of Web 2.0 services related to social networking, media sharing, social tagging, peercasting, syndication, blogs, wikis, and content mash-ups.
For a federal organization, XIST completed a site review that included surveying users, reviewing departmental communications strategy, conducting stakeholder interviews, and analyzing site statistics. The outcome was the creation of a revised information architecture with content and services recommendations to reposition the site for emerging needs.
XIST worked in partnership with an Ottawa based content development and research company to deliver a strategic plan that outlined a realistic and viable multi-year strategic plan to manage information resources. The project included content analysis, business process analysis and user needs assessment.
XIST delivered a strategic IM plan for a national legal organization. The planning process involved wide-ranging stakeholder interviews, environmental scan, and assessment of current service and application offerings. The final report emphasized governance and application related issues.
- stakeholder interviews
- application assessment
- strategic planning
XIST completed an assessment of information management processes for a multi-partner government agency to analyze its information management practices and technologies, establish information management priorities, and outline a way forward to improve its information management capabilities. Recommendations included potential development strategies to streamline the organization’s information management operations, control critical sets of data, and position it to better manage increasing workloads and program activities.
- stakeholder consultations
XIST completed a project for a large government organization to review network file shares organization, develop a sustainable taxonomy and implementation strategy to migrate legacy content.
- network file shares analysis
- taxonomy development
- strategic planning
XIST developed for a government organization the strategic plan and information architecture of a portal web site that promotes physical activity to Canadians. The work required:
- design and execution of user needs assessment interviews with key stakeholders
- extensive online research across three tiers of government web sites to identify similar content offerings and programs
- development of recommendations for the new site’s purpose, objectives, and design principles
- identification and segmentation of potential, key audience types by information and navigation requirements
design of a coordinated, scalable information architecture
